Terms of Service & Store Policies

1. Overview & Acceptance

This website is operated by Qingdao Gezuby jewelry Co., Ltd. Throughout the site, the terms "we", "us", and "our" refer to GEZUBY. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Product Accuracy & Materials

We specialize in ASTM F136 implant-grade titanium body piercing jewelry. We make every effort to display as accurately as possible the colors, measurements, gauges, and designs of our products. However, as computer monitors and mobile screens vary, we cannot guarantee that your monitor's display of any color will be 100% accurate.

3. Pricing & Billing Accuracy

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We reserve the right to refuse any order you place with us.

4. Accuracy of Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, and credit card numbers, so that we can complete your transactions.

1. Shipping Rates & Free Shipping Threshold

We are proud to provide worldwide delivery with protective, tamper-evident, and discreet packaging.

2. Order Processing & Tracking

All orders are processed and inspected for quality within 1 – 2 business days (excluding weekends and major holidays). Once your package is dispatched, you will receive an automated shipping confirmation email containing your tracking number and live tracking link.

1. 30-Day Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all original tags attached, and in its original sealed packaging.

• Item in unopened, sterile sealed pouch.
• Proof of purchase / Order number provided.
• Requested within 30 days of package delivery date.

2. Damaged, Defective, or Incorrect Items

Please inspect your order upon reception. If the item is defective, damaged in transit, or if you received the wrong item, please contact us immediately at gezubyjewelry@gmail.com with a clear photo of the item and your order number. We will send a free replacement immediately.

3. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment within 3 – 5 business days.

1. Information We Collect

When you visit Gezuby, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases (name, billing address, shipping address, payment information, email address, and phone number).

2. How We Use Your Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Data Protection & Security

We use industry-standard 256-bit SSL encryption to protect your sensitive data during transmission. We never sell, rent, or trade your personal information to third parties for marketing purposes.